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2017 KIA SOUL — SERVICE BRAKES

crash · 1492577 · 2018-08-20

Vehicle

Make
KIA
Model
SOUL
Year
2017
Manufacturer
Kia America, Inc.
Component
SERVICE BRAKES
Miles at failure
9,100
Speed
67 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
Yes

Narrative

ON FRIDAY, APRIL 20, 2018, ON A MAJOR HIGHWAY, TRAFFIC BEGAN TO SLOW AND AS I APPLIED MY BRAKES, THEY FELT AS THOUGH THEY TRAVELED TO THE FLOOR, AND EVEN THOUGH I HAD PLENTY OF SPACE TO STOP, I WAS UNABLE TO AND WAS IN AN ACCIDENT. THE CAR WAS REPAIRED BY A NON-KIA DEALER VIA MY INSURANCE. WITHIN TWO DAYS OF ME HAVING THE VEHICLE BACK IN MY POSSESSION, IT HAPPENED AGAIN, THIS TIME WHILE COMING TO A SLOW GRADUAL STOP AT A LIGHT. I TOOK THE VEHICLE TO MY LOCAL DEALERSHIP, PRICE KIA, TO REPORT THE CONCERN. AFTER MULTIPLE TEST DRIVES, THEY FELT THE BRAKES TRAVELING TOO FAR AND REPLACED THE MASTER CYLINDER, WITH THE CLAIM THAT THIS COULD BE THE "ONLY POSSIBLE CAUSE." OVER THE NEXT FEW MONTHS, THE CAR HAS BEEN BACK INTO THE DEALERSHIP FOR THE SAME ISSUE; IT HAD NOT BEEN RESOLVED WITH THE REPLACEMENT OF THE MASTER CYLINDER. PRICE KIA NOW CLAIMS THE ISSUE ISN'T RELOCATABLE AND REFUSES TO DO ANYTHING ABOUT IT. SHOULD FURTHER DOCUMENTATION BE NEEDED THE WORK ORDERS, ACCIDENT REPORT, AND OTHER DOCUMENTATION CAN BE PROVIDED.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11121001
Machine
JSON-LD · Markdown