TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. WHILE THE CONTACT'S SPOUSE WAS DRIVING 30 MPH, SHE TURNED A CORNER AND CRASHED INTO A BAND OF TREES THAT WERE COVERING THE ROAD. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED GOSS DODGE CHRYSLER AT (802) 658-0120 (LOCATED AT 1485 SHELBURNE RD, SOUTH BURLINGTON, VT 05403), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 196,000.