NHTSA complaint: 2017 CHRYSLER PACIFICA — SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE SLOWLY DRIVING OUT OF A PARKING LOT, THE BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO THE PASSENGER SIDE OF A BUS THAT WAS STOPPED AT A TRAFFIC LIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT'S VEHICLE WAS DAMAGED AND TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOTIFIED AND ORDERED AN INVESTIGATION OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,200.
National Highway Traffic Safety Administration — Office of Defects Investigation