NHTSA complaint: 2018 FORD F-350 — STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 FORD F-350 SD. WHILE HAULING A TRAILER AT HIGHWAY SPEEDS, THE TRAILER DETACHED WITHOUT WARNING FROM THE PINS AND ALUMINIUM CONNECTION. THE FAILURE DAMAGED THE REAR OF THE VEHICLE AND THE TRAILER. THE OWNER'S MANUAL HAD NOT INDICATED THAT THE TOWING CAPACITY EXCEEDED THE GUIDELINES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE INSURANCE ADJUSTOR TOWED THE VEHICLE TO A REPAIR FACILITY TO INSPECT THE DAMAGES. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED FACTORY INSTALLED GOOSENECK HITCH FAILED. UPDATED 11/29/18*JB *DT*JB
National Highway Traffic Safety Administration — Office of Defects Investigation