TL* THE CONTACT OWNS A 2017 HONDA CR-V. WHILE THE CONTACT'S VEHICLE WAS STOPPED, IT WAS REAR ENDED AND CAUSED A CHAIN REACTION CRASH. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEAT BELTS FAILED TO WORK AS INTENDED. THE CONTACT STATED THAT THE IMPACT CAUSED THE PASSENGER TO BE THROWN FORWARD DUE TO THE SEAT BELT FAILING TO SECURELY RESTRAIN HER. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE SEAT BACK FRACTURED. THE DRIVER WAS ALSO THROWN FORWARD AND HIS CHEST MADE CONTACT WITH THE STEERING WHEEL. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT FAILED TO RETRACT AND THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER SUSTAINED INJURIES TO THE BACK AND PELVIS. THE DRIVER SUSTAINED A BACK INJURY. BOTH OCCUPANTS WERE TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.