# 2012 VOLKSWAGEN JETTA — SERVICE BRAKES
> NHTSA complaint `1500592` · 2018-09-20 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2012
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SERVICE BRAKES
- **Miles at failure:** 60,000
- **Speed:** 10 mph
## Narrative
WHILE DRIVING MY CAR ON NORMAL DRIVING CONDITIONS, NO RAIN, DAYLIGHT HOURS, WHEN COMING UP ON A STOP SIGN I PUSHED THE BRAKE PEDAL AND IT WOULDN'T PUSH, THE BREAKS DIDN'T WORK, I PUMPED THEM AND STILL THE PEDAL WOULDN'T MOVE,  ON THE FOURTH OF FIFTH PUMP FINALLY THE PEDAL  WOULD  COMPRESS. THIS HAS HAPPENED APPROX 6-8 TIMES OVER THE LAST 4 YEARS BUT YESTERDAY IT WAS A SERIOUS ISSUE. I COULDNT GET MY BRAKES TO REACT AND REAR ENDED THE CAR IN FRONT OF ME , AND THE VALUE OF MY JETTA IS NOW LIKELY A TOTAL LOSS. I HAVE PERIODICALLY LOOKED FOR RECALLS ON THIS ISSUE AND HAVE FOUND ONLY SIMILIAR COMPLAINTS.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*