← NHTSA complaints

2012 MINI COOPER S COUNTRYMAN — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER:INTERCOOLER

fire · 1500630 · 2018-09-20

Vehicle

Make
MINI
Model
COOPER S COUNTRYMAN
Year
2012
Manufacturer
BMW of North America, LLC
Component
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER:INTERCOOLER
Miles at failure
86,000

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

TURBO COOLANT PUMP - LAST YEAR MY CAR SMELLED LIKE BURNT RUBBER AND SMOKE BEGAN COMING OUT OF THE TAILPIPES. THE SMOKE WAS SO BAD, THE CAR LOOKED LIKE IT WAS ON FIRE. I TOOK IT TO A BODY SHOP TO GET IT FIXED AND THE SMOKE STOPPED. ABOUT 9 MONTHS LATER, I WAS PARKED WITH THE CAR ON. THE RUBBER SMELL AND SMOKE APPEARED AGAIN. I TOOK IT TO A MECHANIC WHO SAID IT WAS THE COOLANT PUMP FOR THE TURBO. HE SAID THERE HAD BEEN A RECALL FOR IT. I LOOKED UP THE RECALL, BUT MY VIN WAS NOT INCLUDED. MY CAR IS HAVING THIS EXACT PROBLEM AND MINI WILL NOT FIX IT. IT COSTS $3300 FOR ME TO FIX, WHEN CLEARLY, IT IS A MINI MANUFACTURING PROBLEM.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11130503
Machine
JSON-LD · Markdown