S10 DIRECT REPLY - LETTER EXPRESSING SAFETY CONCERNS WITH THE 2011 NISSAN MAXIMA SAFETY, DEFECT, AND COMPLIANCE. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN A CRASH. CONTROLLING THE SPEED AND DIRECTION OF THE VEHICLE BECAME DIFFICULT. THE STEERING WHEEL TURNED LOOSELY AND BECAME UNRESPONSIVE. THE PASSENGERS RECEIVED LIFE THREATENING INJURIES. *JS SEE ALSO ODI 10816663. *DSY *TR