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2012 MERCEDES-BENZ GL350 — ENGINE

fire · 1501572 · 2018-09-25

Vehicle

Make
MERCEDES-BENZ
Model
GL350
Year
2012
Manufacturer
Mercedes-Benz USA, LLC
Component
ENGINE
Miles at failure
100,000
Speed
65 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GL350BTC. WHILE DRIVING APPROXIMATELY 65 MPH, SMOKE APPEARED FROM THE FRONT END AND UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND LEFT TO COOL DOWN. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE ENGINE COMPARTMENT WAS BURNED. THERE WAS NO FIRE OR POLICE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT EVERYTHING UNDER THE HOOD WAS BURNED. THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTOR WAS STUCK AND CAUSED THE FIRE. THE CONTACT CALLED MERCEDES-BENZ OF BEDFORD AT 440-439-0100 (LOCATED AT 18122 ROCKSIDE RD, BEDFORD, OH 44146) AND WAS INFORMED THAT THE VEHICLE COULD BE PICKED UP BY THE DEALER AND A DISCOUNT COULD BE OFFERED TOWARD THE REPAIRS. THE DEALER ALSO STATED THAT THERE WAS NO RECALL OR WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11131160
Machine
JSON-LD · Markdown