TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. PRIOR TO THE FAILURE, THE CONTACT FELT AN ABNORMAL JOLT IN THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP, BUT A CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE CONTACT SUFFERED MODERATE STIFFNESS, WHICH REQUIRED MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.