TL* THE CONTACT OWNED A 2018 SUBARU OUTBACK. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE ATTEMPTED TO MERGE INTO AN OPEN LANE AND WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY ALLSTATE INSURANCE TO AN OPEN LOT WHERE IT WAS DEEMED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED HIM TO FILE A COMPLAINT WITH THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 10,300. *TT CONSUMER STATED THE INSURANCE COMPANY IS ATTEMPTING TO REPAIR THE CAR. UPDATED 11/21/18*JB