HEADREST SAFETY SYSTEM FAILED DUE TO PARTS FAILURE. HEADREST SAFETY SYSTEM DEPLOYED DURING NORMAL OPERATION ON MOTOR VEHICLE. THE VEHICLE WAS NOT INVOLVED IN AN MOTOR VEHICLE ACCIDENT. THE HEADREST DEPLOYED ON IT'S OWN. *DT CONSUMER STATED DAUGHTER HIT IN THE BACK OF HER HEAD WHEN HEADREST SYSTEM DEPLOYED. UPDATED 12/13/18*JB*DT HEADREST WAS REPLACED BY THE DEALER.*JB