NHTSA complaint: 2014 KIA SORENTO — AIR BAGS
THIS IS A RESENT OF A PREVIOUS REPORT DATED 9/25/2018 COMPLAINT # 11131590. I RECEIVED A PHONE CALL TODAY 10/1/2018 @ ABOUT 3:10 PM FROM ALI SATING I SHOULD REFILE. ON OR ABOUT 8/15/2018, 11:45 AM I WAS INVOLVED IN A CAR DEER ACCIDENT. A SMALL HEARD OF DEER BOUNDED OUT OF THE WOODS FROM MY LEFT, ONE DEER JUMPED OVER THE HOOD OF THE CAR. I WAS AT A SPEED AT ABOUT 40 / 45 MILES PER HOUR. I SWERVED LEFT AND HIT A TREE HEAD ON. THE CAR CONTACTED THE TREE ON THE INSIDE OF THE PASSENGERS HEADLIGHT. THE AIR BAGS DID NOT DEPLOY. I CONTACTED KIA OF AMERICA TO ENTER A COMPLAINT. THE BOTTOM LINE HERE IS; KIA, A MR.JEFF STROUP, A COMPLAINT SUPERVISOR, HAS STATED THAT KIS HAS REFUSED TO TAKE ANY RESPONSIBILITY AND STAND BEHIND THEIR PRODUCT AND HELP ME OUT WITH THIS COMPLAINT. IN MY REQUEST TO KIA I ASKED THEM TO SENT OUT A RESPONSE TEAM TO RECOVER THIS VEHICLE BECAUSE IT IS DEFECTIVE, UNSAFE AND A DANGER TO PUT BACK ON THE HIGHWAY. I TOLD KIA THAT THERE IS NO WAY I'M NEVER GOING TO PUT MY WIFE AND / OR OUR FAMILY, CHILDREN, BACK IN THAT VEHICLE.
National Highway Traffic Safety Administration — Office of Defects Investigation