TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING LOST POWER AND CAUSED THE VEHICLE TO VEER LEFT. AS A RESULT, THE VEHICLE CRASHED INTO A GUARDRAIL AND TRAVELED DOWN AN EMBANKMENT. THE FRONT DRIVER'S SIDE OF THE VEHICLE WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD. THE CONTACT DID NOT KNOW IF THE VEHICLE WAS TOTALED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,140.