TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 20 MPH, THE CONTACT WAS INVOLVED IN A THREE-VEHICLE CRASH. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE OF THE VEHICLE COLLAPSED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER AND LOWER BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS UNKNOWN. *DT UPDATED 12/07/18*JB