# 2011 VOLKSWAGEN JETTA SPORTWAGEN — ELECTRICAL SYSTEM
> NHTSA complaint `1509941` · 2018-10-26 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA SPORTWAGEN
- **Year:** 2011
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** ELECTRICAL SYSTEM
- **Miles at failure:** 180,000
- **Speed:** 65 mph
## Narrative
I WAS DRIVING ON THE HIGHWAY AND I SMELLED BURNING PLASTIC. I REACHED BEHIND MY BACK AND BURNED MY FINGER. I PULLED OFF AND LOOKED AND SAW A HOLD AND MELTED SEAT. THE BACK OF MY COAT WAS MELTED AS WELL. I HAVE TAKEN IT TO A VW DEALER TO BE INSPECTED AND IT WAS CAUSED BY A WIRE SHORTING OUT. THERE IS A CASE NOW OPEN FOR ME WITH VW. WAITING TO HEAR IF THEY WILL PAY TO FIX THE SEAT.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*