TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL DID NOT RESPOND. THE VEHICLE KEPT ON GOING STRAIGHT DOWN A 20 FEET EMBANKMENT. ALL THE FRONTAL CURTAINS AND AIR BAGS DEPLOYED. THE POLICE WAS PRESENT AND AN ACCIDENT REPORT NUMBER: T8C3138TZCPH WAS FILED. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE LOCAL HOSPITAL, DIAGNOSED AS MULTIPLE CUTS TO THE HEAD, BRUISED SHOULDER AND A HEAD CONCLUSION, TREATED AND RELEASED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR A DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED RECEIVED A RECALL NOTIFICATION TWO DAYS AFTER THE ACCIDENT FOR NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 36,000. *TT*JB