# 2012 KIA SOUL — ELECTRICAL SYSTEM
> NHTSA complaint `1520877` · 2018-12-04 · Kia America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** KIA
- **Model:** SOUL
- **Year:** 2012
- **Manufacturer:** Kia America, Inc.
- **Component:** ELECTRICAL SYSTEM
- **Miles at failure:** 88,282
- **Speed:** 55 mph
## Narrative
WAS GOING DOWN TEN, KIA CAN'T DETERMINE IF MY POWER STEERING WANT BOUT WHILE GOING DOWN THE HIGHWAY GOING 55, AND THEN HITTING A DEER. THE BODY WORK HAS BEEN FIXED BUT MY VEHICLE HAS NO POWER STEERING.  POWER STEERING IS NOT RESPONDING - MDPS WILL NOT COMMUNICATE WITH VEHICLE. FAILURE IN ELECTRONIC MDPS AT TOP OF STEERING COLUMN. THEY CHECKED ALL CONNECTORS, AND NO PHYSICAL DAMAGE TO COLUMN ITSELF.  FOUND C1503 -ESC/ECS (ESP) ERROR AND C1687 - TIME OUT VSM2 (MDPS) FAILURE.  DIAGNOSIS SAYS I NEED A POWER STEERING COLUMN AND MOTOR ASSEMBLY.  GEICO REFUSES TO COVER THIS SAYING IT'S A COMMON ELECTRICAL POWER STEERING ISSUE WITH KIA'S.  IF THESE ARE MESSING UP ELECTRONICALLY WHILE DRIVING THIS YEAR FOR 2012 SHOULD BE RECALLED.  IT FEELS AS IF INSURANCE HAS FOUND A LOOPHOLE TO NOT COVER KIA SOULS WITH POWER STEERING.  I ALSO SAW A CORROSION ISSUE RECALL AND MY CAR WAS FROM OHIO WHICH I LIVED THERE YEARS WITH IT BEFORE MOVING TO VIRGINIA.  NO ONE AT THE NEWPORT NEWS VIRGINIA KIA EVEN MENTIONED THE RECALL FOR MY VIN #, I FOUND IT WHILE REGISTERING MY KIA ONLINE.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*