← NHTSA complaints

2013 NISSAN SENTRA — UNKNOWN OR OTHER

fire · 1523571 · 2018-12-13

Vehicle

Make
NISSAN
Model
SENTRA
Year
2013
Manufacturer
Nissan North America, Inc.
Component
UNKNOWN OR OTHER
Miles at failure
48,000
Speed
25 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

WE BOUGHT OUR DAUGHTER A NEW 2013 NISSAN SENTRA. IT WAS SERVICED REGULARLY AT OUR NISSAN DEALER. ON OCTOBER 18TH, MY DAUGHTER WAS DRIVING HOME FROM A FRIEND'S HOUSE ON LOCAL STREETS. SHE SMELLED FUEL, THE CONTROLS ON THE DASHBOARD WENT HAYWIRE AND ALL SYSTEMS ON THE CAR STARTED SHUTTING DOWN. SHE PULLED THE CAR OVER, PUT HER EMERGENCY BRAKES ON, TURNED THE CAR OFF AND GOT AWAY FROM THE CAR. SHE WATCHED AS HER CAR WENT ON FIRE. WE NOTIFIED NISSAN AND THEY TOLD US THAT BECAUSE THEY FOUND NO MANUFACTURING DEFECTS, THERE WAS NOTHING MORE THEY COULD DO. HOW DOES A 5 YEAR, WELL MAINTAINED, 48,000 MILE CAR JUST SET FIRE WITH NO WARNING? HOW WAS THIS VEHICLE NOT PART OF THE MARCH 2013 RECALL? HOW CAN NISSAN NOT STAND BEHIND THEIR PRODUCTS? MOST IMPORTANTLY, HOW CAN THEY NOT GIVE US AN ANSWER TO WHY MY DAUGHTER'S CAR SET ON FIRE? IS THIS USUAL? IS THE LIFE EXPECTANCY OF A CAR ONLY 5 YEARS NOW? ARE THESE CAR MANUFACTURER'S NOT BEING HELD TO ANY STANDARDS? DO I HAVE TO BE CONCERNED WITH MY OTHER 2 CHILDREN'S NISSAN CARS? MY SON'S CAR IS A 2013 NISSAN ALTIMA BOUGHT AT THE SAME TIME WE BOUGHT THE 2013 NISSAN SENTRA. OUR OTHER CAR IS A 2014 NISSAN SENTRA (ALSO MANUFACTURED AT THE SAME PLANT AS THE OTHER NISSAN SENTRA, A YEAR LATER). WE PURCHASED IT USED TWO MONTHS AGO FROM OUR LOCAL DEALER AND ALREADY HAD THE TRANSMISSION REPLACED. HOW COME THESE MANUFACTURER'S ARE GETTING AWAY WITH PUTTING OUT FAULTY PRODUCTS AND NOT BEING HELD ACCOUNTABLE WHEN THERE'S A PROBLEM WITH THE

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11161190
Machine
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