# 2016 CHEVROLET SUBURBAN — SERVICE BRAKES
> NHTSA complaint `1526799` · 2018-12-27 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHEVROLET
- **Model:** SUBURBAN
- **Year:** 2016
- **Manufacturer:** General Motors, LLC
- **Component:** SERVICE BRAKES
- **Miles at failure:** 90,107
- **Speed:** 35 mph
## Narrative
WHILE TRAVELING AT 35 MPH WITH MY 3 CHILDREN. I CAME TO A RED LIGHT AND ATTEMPTED TO STOP, BUT THE BRAKE PEDAL WAS SO STIFF  THAT I WAS UNABLE TO STOP IN TIME. LUCKILY THERE WERE NO VEHICLES IN THE INTERSECTION AS I COULD NOT BRAKE AND HAD TO TAKE THE RED LIGHT. I CAME TO A HALT AS I RAN INTO A PARKING LOT MEDIAN. I TOOK IT TO LAKE CHEVROLET AND FOUND THAT I WAS A 105 MILES OUT OF THE EXTENDED WARRANTY. NOW I AM LEFT WITH A $1000+ BILL THAT COULD HAVE BEEN AVOIDED IF GM WOULD NOTIFY CUSTOMERS OF FAULTY BRAKE BOOSTER. THIS INCIDENT COULD HAVE BEEN WORSE. I HAD JUST EXITED THE FREEWAY TRAVELING AT SPEEDS OF 65 MPH+ I NO LONGER FEEL SAFE IN VEHICLE. I HAVE READ TO MANY COMPLAINS ABOUT THIS SAME ISSUE AND IT KEEPS RETURNING EVEN AFTER REPAIRS.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*