TL* THE CONTACT OWNS A 2010 CHEVROLET MALIBU. WHILE DRIVING 20 MPH IN THE SNOW, THE CONTACT CRASHED INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A JUNKYARD. THE MANUFACTURER FILED A CLAIM FOR THE CONTACT AND STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.