# 2013 CHRYSLER TOWN AND COUNTRY — SEATS
> NHTSA complaint `1532488` · 2019-01-19 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHRYSLER
- **Model:** TOWN AND COUNTRY
- **Year:** 2013
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** SEATS
- **Miles at failure:** 79,000
## Narrative
THE FRONT PASSENGER HEADREST POPPED OPEN, HITTING MY HEAD, WHILE WE WERE SITTING IN THE PARKED CAR (AT TACO BELL EATING). IT WILL NOT GO BACK IN PLACE. THE DEALERSHIP WANTS $800 TO REPLACE IT AND CHRYSLER CLAIMS THAT OTHER VIN FROM THAT YEAR HAVE RECALLS BUT NOT MINE?! THEY WILL NOT HELP REPLACE THE DEPLOYED HEADREST.
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*