TL* THE CONTACT OWNED A 2010 HONDA CIVIC. WHILE DRIVING 20 MPH, THE CONTACT'S VEHICLE SLID ON A PIECE OF ICE AND CRASHED INTO ANOTHER VEHICLE AND A GUARDRAIL. THE AIR BAGS DEPLOYED AFTER THE CRASH. THE CONTACT ALSO MENTIONED THAT THE SEAT BELT DID NOT LOCK WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT SUSTAINED WHIPLASH AND INJURIES TO THE HEAD FROM THE STEERING WHEEL. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEN LATER TOWED TO THE CONTACT'S INSURANCE COMPANY WHERE IT WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,416. *DT*JB *TT*JB