# 2018 SUBARU OUTBACK — SERVICE BRAKES
> NHTSA complaint `1538031` · 2019-02-08 · Subaru of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** SUBARU
- **Model:** OUTBACK
- **Year:** 2018
- **Manufacturer:** Subaru of America, Inc.
- **Component:** SERVICE BRAKES
- **Miles at failure:** 6,000
## Narrative
TL* THE CONTACT OWNED A 2018 SUBARU OUTBACK. WHILE REVERSING IN THE DRIVEWAY, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND WHEN DEPRESSED TO THE FLOORBOARD. THE VEHICLE OVERTURNED AND CRASHED IN THE DRIVEWAY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE SIDE CURTAIN AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE AGENCY. THE INDEPENDENT MECHANIC STATED THAT THE BRAKES FAILED TO WORK WHILE LEAVING THE CRASH SITE; THEREFORE, THE VEHICLE WAS TOWED TO AN INDEPENDENT SALVAGE LOT. THE CONTACT CALLED FLATIRON SUBARU (5995 ARAPAHOE AVE, BOULDER, CO 80303, (877) 464-2714) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-374723133. ADDITIONALLY, AN INVESTIGATION TEAM COLLECTED THE DATA BOX. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. THE VIN WAS NOT AVAILABLE.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*