NHTSA complaint: 2012 FORD EXPLORER — UNKNOWN OR OTHER
MY EXPLORER SMELLS VERY STRONGLY OF EXHAUST WHEN ACCELERATING. IT MAKES ME NAUSEOUS AND PASSENGERS DO NOT WANT TO GET IN MY CAR ' I DON'T WANT TO GET IN MY CAR. FORD'S CUSTOMER SERVICE PROGRAM HAS NOT ADDRESSED THE ISSUE AND THEY HAVE NOT EVEN ACKNOWLEDGED THE ISSUE. PLUGGING UP TWO SMALL PLUGS IN THE TRUNK AND REPROGRAMMING THE AIR CONDITIONING/HEAT SYSTEM DOES NOT ADDRESS AN APPARENT EXHAUST LEAK. I HAVE SPOKEN WITH EMPLOYEES OF FORD, SEEN COUNTLESS STORIES ONLINE ' THIS ISSUE IS NOT UNKNOWN OR UNDIAGNOSABLE. I HOPE THAT THE NHTSA MAY PROVOKE FORD TO DO THE RIGHT THING BEFORE SOMEONE GET SERIOUSLY HURT.
National Highway Traffic Safety Administration — Office of Defects Investigation