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2014 CHEVROLET CRUZE — SERVICE BRAKES

crash · 1543530 · 2019-02-27

Vehicle

Make
CHEVROLET
Model
CRUZE
Year
2014
Manufacturer
General Motors, LLC
Component
SERVICE BRAKES
Miles at failure
36,000

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHEN THE VEHICLE WAS PURCHASED, IT EXPERIENCED ELECTRICAL FAILURES AND SHUT ON AND OFF. ALSO, THE BRAKES SKIPPED AND THE VEHICLE JERKED WHEN COMING TO A STOP. THE FAILURES OCCURRED WHILE THE VEHICLE WAS BEING TEST DRIVEN. PREMIER CAR SALES LLC (5425 ELVIS PRESLEY BLVD, MEMPHIS, TN 38116) STATED THAT THE FAILURES WOULD BE REPAIRED BEFORE THE SALE WAS FINAL. THE DEALER CLAIMED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN CHEVROLET DEALER FOR REPAIRS. AFTER THE SALE OF THE VEHICLE, THE BRAKE FAILURE RECURRED AND THE CONTACT RETURNED TO THE DEALER. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A CHEVROLET DEALER FOR REPAIRS SINCE IT WAS UNDER WARRANTY. BEFORE THE CONTACT COULD TAKE THE VEHICLE TO A DEALER, SHE WAS INVOLVED IN A CRASH. WHILE MAKING A LEFT TURN IN THE RAIN, THE VEHICLE SHUT OFF AND SLID INTO THE SIDE OF A CURB. THE AXLES, ROTOR, SPINDLE, AND RIMS WERE FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED AND THEY STATED THERE WERE NO RECALLS. THE CONTACT WAS REFERRED TO GENERAL MOTORS. THE CONTACT BOUGHT NEW ROTORS, A NEW SPINDLE, AND RIMS AND HAD THEM REPLACED BY AN INDEPENDENT MECHANIC. GENERAL MOTORS REFUSED TO INVESTIGATE THE FAILURE BECAUSE REPAIRS HAD BEEN MADE; HOWEVER, THE BRAKES CONTINUED TO MALFUNCTION. THE FAILURE MILEAGE WAS 36,000.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11182777
Machine
JSON-LD · Markdown