# 2012 DODGE DART — AIR BAGS
> NHTSA complaint `1547207` · 2019-03-11 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** DODGE
- **Model:** DART
- **Year:** 2012
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** AIR BAGS
- **Miles at failure:** 101,000
- **Speed:** 2 mph
## Narrative
I HAD TOOK MY CAR TO CHRYSLER IN BIDDEFORD IN MAY 2017 C/O THAT MY E-BRAKE WAS NOT HOLDING MY CAR. ONCE I GOT THE CAR BACK I COULD HARDLY LIFT THE BRAKE. I WENT BACK IN AND ASKED WHY IT WAS THAT WAY, THEY STATED THAT IT WOULD LOOSEN UP AS I USE IT. I USED THE BRAKE A COUPLE OF MONTHS LATER AND IT WENT UP ABOUT AN INCH. THE NEXT TIME I USED IT WAS IN FEBRUARY AND WHEN I PULLED UP ON THE BRAKE LEVEL IT WENT STRAIGHT UP. I CALLED AND LEFT NUMEROUS VM. NO ONE CALLED ME BACK. I WENT BACK IN ON A SATURDAY FOR MY OIL CHANGE. I TALKED TO A REP THERE AND THEY STATED THAT THEY WOULD LEAVE A NOTE FOR SOMEONE TO CALL ME BACK ON MONDAY. I NEVER RECEIVED A CALL BACK. I FINALLY GOT SOMEONE TO MAKE AN APPT FOR ME TO BRING MY CAR IN. ONCE THEY FOUND OUT I NO LONGER HAD THE B TO B WARRANTY THEY STATED THAT I WOULD HAVE TO PAY ALMOST $500. I CALLED AND LEFT A MSG FOR THE GM AND I GOT A CALL BACK FROM THE SALES MANAGER WANTING ME TO TRADED MY CAR IN. I STATED TO HIM I THOUGHT HE WAS CALLING ABOUT THE BRAKE. HE STATED TO BRING IT IN AND THEY WILL PUT IT ON THE LIFT WHILE I TALK TO SALES. THE REP CAME BACK AND STATED DO YOU KNOW THAT YOUR BRAKE DOES NOT WORK. MADE AN APPT FOR A DIAGNOSTIC WHICH I HAD TO PAY FOR AND THEY ORDERED A PART FOR MY CAR. I HAD TO TAKE MY CAR BACK TO BE LOOKED AT BILL DODGE AND THEY STATED THAT MY BRAKE WAS NOT WORKING AND THAT MY CALIPERS WHERE STICKING. I BROUGHT THE CAR BACK IN AND THEY STATED I NEEDED ONE OF MY CALIPERS CHANGED. I STATED I JUST CHANGED ONE THIS SUMMER 
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*