# 2018 TESLA MODEL 3 — SERVICE BRAKES
> NHTSA complaint `1550821` · 2019-03-21 · Tesla, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** TESLA
- **Model:** MODEL 3
- **Year:** 2018
- **Manufacturer:** Tesla, Inc.
- **Component:** SERVICE BRAKES
- **Miles at failure:** 1,255
- **Speed:** 30 mph
## Narrative
WHILE DRIVING ON LOCAL ROAD, TRAFFIC STOPPED AHEAD.  I PRESSED THE BRAKES, BUT IT DID NOT RESPOND.  THE COLLISION WARNING AND EMERGENCY AUTO-STOPPING SYSTEM ALSO DID NOT ENGAGE, CAUSING THE VEHICLE TO COLLIDE WITH THE CAR IN FRONT.      TWO DAYS BEFORE THE COLLISION, THE TESLA RECEIVED A FIRMWARE UPDATE.  I NOTICED THE DRIVING BEHAVIOR WAS SLIGHTLY DIFFERENT.  BRAKE FAILURE LIKE THIS NEVER HAPPENED BEFORE THIS FIRMWARE UPDATE.  THE FIRMWARE VERSION WITH THIS ISSUE IS 2019.5.4. 4C3C414
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*