# 2019 JEEP COMPASS — ELECTRONIC STABILITY CONTROL (ESC)
> NHTSA complaint `1560225` · 2019-04-23 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** JEEP
- **Model:** COMPASS
- **Year:** 2019
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** ELECTRONIC STABILITY CONTROL (ESC)
- **Miles at failure:** 86
## Narrative
I BOUGHT THIS VEHICLE AT HAWK CHRYSLER DODGE JEEP 7911 W ROOSEVELT RD, FOREST PARK, IL 60130 ON 04/8/19 . I DROVE OFF THE LOT WITHOUT A PROPER EXPLANATION/PRESENTATION OF MY VEHICLE, NO ONE WENT OVER THE FEATURES WITH ME.  WHEN I ARRIVED AT HOME, A FAMILY MEMBER POINTED OUT THAT THE LCD SCREEN QHERE THE MILEAGE IS DISPLAYED WAS NOT WORKING.  AT FIRST I THOUGHT IT MAY TURN ON WITH ONE OF THE BUTTON ON THE VEHICLE BECAUSE I'VE NEVER OWNED A VEHICLE LIKE THIS.  AFTER 10 -15 MINUTES OF PLAYING AROUND WITH BUTTONS I COULDN'T FIGURE IT OUT AND CALLED THE DEALERSHIP, THE SALESPERSON SAID TO BRING IT BACK FOR AN UPDATE.  ON THE WAY BACK TO THE DEALERSHIP I GOT INTO A CAR ACCIDENT BECAUSE I WAS ON MY WAY BACK TO THE DEALER AND I DID NOT REALIZE HOW FAST I WAS GOING SINCE MILEAGE WAS NOT DISPLAYED. NOW, I HAVE DAMAGE ON THE FRONT DRIVER SIDE OF THE VEHICLE LESS THAN 24HRS LATER.  IT IS NOW 04/23/19 AND THE VEHICLE IS UNDER THE DEALERSHIP POSSESSION BECAUSE THE PART TO THE LCD SCREEN IS ON BACK ORDER. ACCORDING TO THE SALESPERSON, I JUST NEEDED AN UPDATE, WRONG.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*