# 2013 CHEVROLET CRUZE — SERVICE BRAKES
> NHTSA complaint `1560585` · 2019-04-24 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 3
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** Yes
- **Vehicle towed:** Yes
## Vehicle
- **Make:** CHEVROLET
- **Model:** CRUZE
- **Year:** 2013
- **Manufacturer:** General Motors, LLC
- **Component:** SERVICE BRAKES
- **Miles at failure:** 120,000
- **Speed:** 35 mph
## Narrative
I WAS DRIVING ABOUT 35 MPH ON A CITY STREET WHEN THE PERSON IN FRONT OF ME SLAMMED ON THEIR BRAKES THE FIRST TIME I HIT THE BRAKE AND THE CAR STOPPED THE NEXT TIME I HIT THE BRAKE IT WAS HARD AND DIDN'T STOP THE CAR CAUSING ME TO CRASH INTO THE VEHICLE IN FRONT OF ME, THE AIR BAG DID NOT DEPLOY AND I THINK IT SHOULD HAVE, CAUSING MY HEAD TO SLAM INTO THE STEERING WHEEL CAUSING ME TO BITE MY TONGUE IN HALF. I HAVE CONTACT CHEVROLET AND GM MULTIPLE TIMES AND THEY WON'T DO ANYTHING THEY LITERALLY HAVE NOT CARED ONE BIT. I BELIEVE THEIR IS A PROBLEM WITH THE BRAKING SYSTEM OR THE VACUUM SYSTEM IN THE BRAKES AND I AM NOT THE FIRST PERSON THAT THIS HAS HAPPENED TO IN A CRUZE, I LOOKED IT UP AFTER IT HAPPENED AND I FOUND A FEW OTHER STORIES OF THE SAME THING HAPPENING.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*