NHTSA complaint: 2018 VOLKSWAGEN ATLAS — SERVICE BRAKES
EVEN THOUGH MY VEHICLE WAS NOT COVERED BY PREVIOUS RECALLS I HAVE JUST HAD A PROBLEM WITH THE BRAKES. THE BRAKE PETAL WENT ALL THE WAY TO THE FLOOR, AND THE VEHICLE DID NOT STOP. THE VEHICLE WAS MOVING LESS THAN 5 MPH. ACTIVE START STOP SYSTEM (FUEL EFFICIENCY) WAS ENGAGED BUT I DO NOT KNOW IF IT WAS ACTIVE. VEHICLE WAS IN STOP AND GO TRAFFIC HEADED DOWNHILL. I WAS EXITING A PARKING GARAGE ON A CITY STREET.
National Highway Traffic Safety Administration — Office of Defects Investigation