# 2018 VOLKSWAGEN ATLAS — SERVICE BRAKES
> NHTSA complaint `1562283` · 2019-04-29 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** ATLAS
- **Year:** 2018
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SERVICE BRAKES
- **Speed:** 5 mph
## Narrative
EVEN THOUGH MY VEHICLE WAS NOT COVERED BY PREVIOUS RECALLS I HAVE JUST HAD A PROBLEM WITH THE BRAKES.  THE BRAKE PETAL WENT ALL THE WAY TO THE FLOOR, AND THE VEHICLE DID NOT STOP.  THE VEHICLE WAS MOVING LESS THAN 5 MPH.  ACTIVE START STOP SYSTEM (FUEL EFFICIENCY) WAS ENGAGED BUT I DO NOT KNOW IF IT WAS ACTIVE. VEHICLE WAS IN STOP AND GO TRAFFIC HEADED DOWNHILL.  I WAS EXITING A PARKING GARAGE ON A CITY STREET.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*