TL* THE CONTACT OWNS A 2018 TOYOTA CAMRY. THE CONTACT STATED THAT THE LANE DEPARTURE FEATURE FAILED TO OPERATE. WHILE DRIVING, ANOTHER VEHICLE PULLED IN FRONT OF THE CONTACT. THE CONTACT STRUCK THE FRONT MIDDLE PORTION OF THE OTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED MULTIPLE BRUISES, A BROKEN STERNUM, AND WHIPLASH AND WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH, BUT HAD NOT YET INSPECTED AND DIAGNOSED THE CAUSE OF THE FAILURE. THE VEHICLE WAS TOWED TO A FACILITY. A DEALER HAD NOT INSPECTED THE VEHICLE YET. MALLOY TOYOTA (400 WEEMS LN, WINCHESTER, VA 22601, (866) 788-9507) WAS NOTIFIED OF THE ABNORMAL CONDITION BEFORE AND AFTER THE CRASH, BUT FAILED TO PROVIDE ANY TECHNICAL GUIDANCE. THE MANUFACTURER HAD ISSUED 4 TSBS FOR LANE DEPARTURE HOWEVER, THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO THE TSB AND THEY HAD NOT ISSUED A RECALL CAMPAIGN FOR A REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.