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2018 TOYOTA HIGHLANDER — SERVICE BRAKES

crash · 1563391 · 2019-05-03

Vehicle

Make
TOYOTA
Model
HIGHLANDER
Year
2018
Manufacturer
Toyota Motor Corporation
Component
SERVICE BRAKES
Miles at failure
16,000
Speed
25 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
Yes

Narrative

THE PRE-COLLISION SYSTEM FAILED TO ASSIST IN AVOIDING AN ACCIDENT WHEN THE CAR IN FRONT OF ME STOPPED SUDDENLY IN TRAFFIC ON A HIGHWAY. SINCE THE REPAIR, THE BRAKE WARNING INDICATOR LIGHT ON THE SPEEDOMETER SIDE OF THE INSTRUMENT CLUSTER INTERMITTENTLY ILLUMINATES AND THE BRAKE PEDAL PULSES AS IF THE ABS SYSTEM IS ENGAGING. ONCE IT STOPPED ME SUDDENLY WHILE DRIVING DOWN A BUSY CITY STREET. WENT FROM 35 TO 0 VERY SUDDENLY. I HAVE TAKEN THIS TO 2 DEALERS AND THEY SAY THERE IS NOTHING WRONG. THE SYSTEM DOES NOT INDICATE AN ERROR EVEN THOUGH THE LIGHT IS ON AND THEY TESTED WHILE IT WAS ON. I CAN RECREATE THE ISSUE BY ACCELERATING QUICKLY WHILE TURNING LEFT. SOMETIMES IT HAPPENS WHEN GOING STRAIGHT, BUT THE ONLY WAY TO GUARANTEE IT WILL HAPPEN IS TO TURN AND ACCELERATE QUICKLY. NEITHER OF THE 2 DEALERS I HAVE TAKEN IT TO HAVE FOUND THE ISSUE AND TOYOTA CUSTOMER CARE STOPPED CALLING ME BACK.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11205430
Machine
JSON-LD · Markdown