# 2017 BUICK ENCORE — SERVICE BRAKES
> NHTSA complaint `1569341` · 2019-05-25 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** BUICK
- **Model:** ENCORE
- **Year:** 2017
- **Manufacturer:** General Motors, LLC
- **Component:** SERVICE BRAKES
- **Miles at failure:** 14,000
## Narrative
I HAVE AN AUTOMATIC TRANSMISSION.  WHEN I AM STOPPED AT A TRAFFIC LIGHT ON AN INCLINE, THE CAR WILL SOMETIMES ROLL BACKWARDS WITH MY FOOT ON THE BRAKE OR WHEN CHANGING MY FOOT TO THE GAS PEDAL TO MOVE FORWARD ONCE THE LIGHT CHANGES.  THE MORE THE INCLINE; THE WORSE THE PROBLEM.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*