← NHTSA complaints

2018 MAZDA CX-5 — STEERING

crash · 1570352 · 2019-05-29

Vehicle

Make
MAZDA
Model
CX-5
Year
2018
Manufacturer
Mazda Motor Corp.
Component
STEERING
Miles at failure
9,200
Speed
3 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

MY CAR WAS BUMPED IN THE RIGHT REAR BUMPER IN A PARKING LOT. THE OTHER VEHICLE WAS NOT TRAVELING MORE THAN 3 MPH. IT LEFT A SMALL LINE OF WHITE PAINT ON THE BUMPER BUT THE BUMPER WAS UNDAMAGED. THE BLIND SPOT SENSOR MALFUNCTION LIGHT CAME ON. I TOOK THE CAR TO THE DEALERSHIP FOR REPAIR. THE DEALERSHIP QUOTED $670 FOR THE SENSOR PLUS $300 FOR LABOR. I CONFIRMED THE PRICE OF THE PART WITH MAZDA USA. THIS VEHICLE HAS A SERIOUS DESIGN DEFECT IF IT CAN'T WITHSTAND A 3 MPH IMPART WITHOUT CAUSING $1,000 IN DAMANGE. MAZDA USA IS USING ITS MONOPOLY ON SUPPLYING PARTS TO GOUGE CONSUMERS. THE WHOLESALE COST OF THE PART TO MAZDA CAN'T BE MORE THAN $50. MY ONLY CHOICE IS TO PAY THE OUTRAGEOUS COST OR DRIVE MY VEHICLE WITHOUT ONE OF ITS SAFETY FEATURES.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11210628
Machine
JSON-LD · Markdown