# 2014 CHEVROLET CRUZE — ELECTRICAL SYSTEM
> NHTSA complaint `1573453` · 2019-06-10 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHEVROLET
- **Model:** CRUZE
- **Year:** 2014
- **Manufacturer:** General Motors, LLC
- **Component:** ELECTRICAL SYSTEM
- **Miles at failure:** 55,859
## Narrative
*ENGINE FIRE*    4/10/19... (XXXXX) WAS IN THE CAR AND IT WAS IDLING AT THE SANDY, UTAH MCDONALDS PARKING LOT WHEN SMOKE AND SMELL CAME FROM ENGINE.  SHE PUT OUT FIRE WITH WATER.  I ARRIVED 15-20 MINUTES LATER TO HELP. I INSPECTED ENGINE COMPARTMENT AND DID A VISUAL CHECK ONLY TO FIND BURNT WIRING. THERE WAS NO OTHER KNOWN ISSUES AND VERIFIED NO FLUIDS SPILLED.  I CALLED THE INSURANCE COMPANY AND THEY HAD TOWED TO RIVERTON CHEVROLET TO WORK WITH CHEVROLET AND HAVE KNOWN ENGINE FIRE RISKS.      2014 CHEVROLET CRUISE  CASE# 95243938936 (GM)  VIN: (XXXXXX)    4/11/19 INSURANCE COMPANY TOWED TO RIVERTON MOTORS.    RIVERTON MOTORS INVOICE# 6209533   / 6206861/1    4/11/19 THE DAY AFTER THE ENGINE FIRE, I RECEIVED A CALL FROM FRED URIBE (SERVICE REP.) FROM THE RIVERTON MOTORS SERVICE CENTER.  HE STATED THAT THERE WAS OIL ALL OVER AND IT NEEDED REPAIR.  I TOLD HIM THAT THE CAR WAS IN FOR AN ENGINE FIRE AND I NEVER HAD AN OIL OR ANY CAR LEAKS.  HE TOLD ME IT WOULD BE ~$600 TO REPAIR THE OIL COOLER LEAK AND IT NEEDED TO BE REPAIRED BEFORE THE ENGINE FIRE ISSUE.  A FEW DAYS LATER FRED CALLED AND SAID IT WAS ACTUALLY A TRANSMISSION FLUID LEAK.   THEY DIAGNOSED THE FIRE AS BEING STARTED FROM THE TRANSMISSION FLUID LEAK?  THE INVOICE WRONGLY STATED THAT I REPORTED A LEAK NEEDING REPAIR AND NOT THE FIRE I REPORTED!!!   I INFORMED RIVERTON MOTORS THAT THERE WAS AN ENGINE FIRE AND NOT ANY LEAKS.    INVOICE INCORRECTLY STATED: CUSTOMER STATED VEHICLE HAS A COOLANT LEAK, LATER STATED THE CUSTO
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*