TL* THE CONTACT OWNED A 2009 HONDA CIVIC. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING ABOUT 40-50 MPH, THE VEHICLE REAR-ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO POLICE REPORT FILED. THE DRIVER SUSTAINED CHEST PAIN AND WAS TAKEN BY AMBULANCE. THE OTHER TWO PASSENGERS SUSTAINED CONTUSIONS FROM THE SEAT BELTS AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND WAS TOWED TO AN AUTO BODY SHOP WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR WAS DAMAGED AND SENSED THAT THE AIR BAG DID DEPLOY. THE TECHNICIAN ALSO NOTICED THAT THE AIR BAG AND THE SEAT BELT WARNING LIGHTS WERE ON. THE SEAT BELT WAS REPLACED. THE TECHNICIAN STATED THAT THE AIR BAG SENSOR ALSO NEEDED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC FOR THE AIR BAG SENSOR REPAIR. THE CONTACT STATED THAT EVEN THOUGH THE VEHICLE WAS TOTALED THE OWNER RETAINED OWNERSHIP OF THE VEHICLE AND WAS ABLE TO DO THE REPAIRS WITH THE SETTLEMENT AMOUNT FROM THE INSURANCE COMPANY. THE DEALER WAS NOT CALLED. THE CONTACT CALLED THE MANUFACTURER AND LEFT MESSAGES BUT THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.