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2011 JEEP GRAND CHEROKEE — UNKNOWN OR OTHER

2 injured · 1575795 · 2019-06-17

Vehicle

Make
JEEP
Model
GRAND CHEROKEE
Year
2011
Manufacturer
Chrysler (FCA US, LLC)
Component
UNKNOWN OR OTHER
Miles at failure
40,007

Severity

Deaths
0
Injured
2
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THE REAR WINDOW GLASS IN THE LIFT-GATE EXPLODED INTO THOUSANDS OF SHATTERED FRAGMENTS, WITHOUT CAUSE OR WARNING IN MY NON-MOVING VEHICLE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN THE LAST THREE YEARS. IT APPEARS TO BE A DESIGN DEFECT THAT IS INSAFE TO THE DRIVER AND OTHERS. THE VEHICLE WAS STATIONARY IN A PARKING AREA AND I WAS INSIDE IT WITH MY FAMILY ON THE MOST RECENT OCCASION. THE PRIOR EVENT ICCURRED WITH MY HUSBAND STANDING OUTSIDE THE VEHICLE, AS HE CLOSED THE LIFT-GATE. I PREVIOUSLY OWNED A 2000 JEEP GRAND CHEROKEE FOR 11 YEARS, AND THERE WERE NO PROBLEMS WITH THE OLD DESIGN OF THE REAR WINDOW GLASS. THE 2011 DESIGN HAS THE REAR WIPER AND MOTOR DIRECTLY MOUNTED ONTO THE GLASS, WHICH MAY BE THE PROBLEM. I SUFFERED GLASS CUTS AND GLASS DEBRIS INTO ONE EYE.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11220706
Machine
JSON-LD · Markdown