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2017 CHEVROLET MALIBU — ENGINE

crash · 1576161 · 2019-06-18

Vehicle

Make
CHEVROLET
Model
MALIBU
Year
2017
Manufacturer
General Motors, LLC
Component
ENGINE
Speed
21 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

THE VERY FIRST ADVANCED DIAGNOSTIC REPORT BY 'ONSTAR" EMAILED TO ME ON 04/07/2017, WAS LESS THAN 30 DAYS AFTER THE FINAL SALE OF MY VEHICLE. I CALLED THE SERVICE TEAM FOR THE FIRST TIME ON APRIL 7, 2019 @4:13PM. (SEE PHONE RECORDS) I AM UNSURE OF THE MILEAGE HOWEVER; I DO CONFIRM IT WAS WITHIN THE 30 DAYS OF ME PURCHASING THE CAR AND I SPOKE WITH A SERVICE REP BY THE NAME OF GUY. AT THE TIME OF SALE, THE CAR HAD 15 MILES TOTAL. THE DIAGNOSTIC MESSAGE RECEIVED ON APRIL 7, 2017 WAS "AN ISSUE WITH THE EMISSIONS/ ENGINE POWER REDUCED/ENGINE STALLED". THE CHECK ENGINE LIGHT WAS ALSO ON I HAVE RECEIVED AN EMAIL TO THAT EFFECT EVERY MONTH THEREAFTER, AND TO DATE. EACH TIME CAUSING THE CHECK ENGINE LIGHT TO COME ON. I HAVE ALSO ATTEMPTED TO HAVE THE CAR REPAIRED MULTIPLE TIMES, WITHIN WARRANTY AND WHILE OUT OF WARRANTY, BY TWO DEALERSHIPS. 1. ROCKMONT OURISMAN CHEVROLET &2. SPORTS CHEVROLET. BOTH SERVICE TEAMS NEVER RESOLVING THE ISSUE. THE LAST FEW TIMES THE CAR WAS IN FOR SERVICE AT THE SENIOR ADVISOR'S RECOMMENDATION WAS ON 10/17/2018 FOR 1 DAY, 11/09/2018-11/13/2018 FOR 4 DAYS AND FINALLY 12/10/2018-01/17/2019, OVER 1 MONTH AT THE SPORTS CHEVROLET. DURING THIS TIME, UNFORTUNATELY, I WAS NOT UNDER WARRANTY; THEREFORE, I SPENT QUITE A BIT OF OUT OF POCKET EXPENSES ON A RENTAL VEHICLE FOR THE DAYS MY CAR WAS IN FOR REPAIR, EVEN THOUGH THIS ISSUE WAS OBVIOUSLY RELATING THE SAME UNRESOLVED COMPLAINT FROM APRIL 7, 2017 AND THAT A CHEVROLET SENIOR ADVISOR RECOMMENDED I GO THERE. I F

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11220976
Machine
JSON-LD · Markdown