NHTSA complaint: 2017 FORD F-150 — UNKNOWN OR OTHER
MY HUSBAND WAS DRIVING HEADED SOUTH ON IH35 NEAR CARL'S CORNER TEXAS WHEN A LADY PULLED UP NEXT TO HIM AND WAS FLAGGING HIM DOWN. HE WAS AT EXIT #374 WHICH WAS HIS EXIT TO COME HOME. THE LADY EXITED AS WELL AND WAS SCREAMING AT HIM. HE THEN ROLLED THE WINDOW DOWN TO HER SAYING YOUR TRUCKS ON FIRE. FEB 10TH 2019 THIS VEHICLE CAUGHT ON FIRE WHILE DRIVING IT. ON FEB 11TH 2019 THE DEALERSHIP THAT WE BOUGHT IT FROM TOWED IT TO THE DEALERSHIP. IT BEEN AT THE DEALERSHIP SINCE THEN SO OVER 5 MONTHS AT THIS POINT. FORD HAS YET TO DETERMINE WHAT CAUSE THE FIRE EXCEPT THE 4X4 TRANSFER CASE MIGHT BE TO BLAME. IT HAS ONLY 36,438 MILES ON IT. SO THEY PLAN TO FIX WHAT THE FIRE DAMAGED AND GIVE IT BACK TO US. ME OR MY HUSBAND DON'T FEEL SAFE IN THAT VEHICLE ESPECIALLY SINCE THE CAUSE OF THE FIRE IS UNDETERMINED. THIS IS SAD THAT A CAR MANUFACTURE HAS SO MUCH MONEY THE CONSUMER HAS NO RIGHTS. WE HAVE DELAYED OUR PAYMENTS WITH FORD MOTOR CREDIT FOR 3 MONTHS. NOW SINCE THE DEALERSHIP IS DRAGGING IT ALONG WITH WILL SOON BE REPOED. WE REFUSE TO PAY ON A VEHICLE WITH THIS SERIOUS ISSUE AND IS UNSAFE. AND IT'S STILL IN 100'S OF PIECES AT THE DEALERSHIP.
National Highway Traffic Safety Administration — Office of Defects Investigation