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2010 MAZDA MAZDA3 — STEERING

1 injured · 1579892 · 2019-07-01

Vehicle

Make
MAZDA
Model
MAZDA3
Year
2010
Manufacturer
Mazda Motor Corp.
Component
STEERING
Miles at failure
8,220
Speed
30 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF AND THE POWER STEERING AND OIL INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE STEERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS INSPECTED BY AN MECHANIC, BUT NO FAILURE WAS FOUND. THE CONTACT WAS REFERRED TO COMPASS MOTORS (200 DOLSON AVE, MIDDLETOWN, NY 10940, (844) 258-3818), BUT THEY REFUSED TO ASSIST. THE CONTACT STATED THAT THE SERVICE MANAGER YELLED AT HER WHILE SHE WAS ATTEMPTING TO SCHEDULE A SERVICE APPOINTMENT. THE CONTACT CALLED THE MANUFACTURER WHO THEN CONTACTED THE DEALER. THE DEALER CLAIMED TO HAVE DONE NOTHING WRONG AND PROMISED TO HAVE THE OWNER OF THE DEALER CALL HER BACK. THE CONTACT HAD NOT RECEIVED A CALL BACK AND TRADED IN THE VEHICLE BECAUSE SHE WAS TOO SCARED TO DRIVE THE OLD VEHICLE. THE FAILURE MILEAGE WAS 8,220. *AS UPDATE: THE CONTACT HAS SUFFERED A TORN LIGAMENT DUE TO TURNING WHEEL OF THE CAR WITH NO POWER.*AS

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11228692
Machine
JSON-LD · Markdown