# 2013 DODGE CHARGER — STEERING
> NHTSA complaint `1581902` · 2019-07-08 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** DODGE
- **Model:** CHARGER
- **Year:** 2013
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** STEERING
- **Miles at failure:** 120,000
- **Speed:** 45 mph
## Narrative
WHEN DRIVING, POWER STEERING RANDOMLY TURNS OFF AND DISPLAYS "SERVICE POWER STEERING SYSTEM". IT DECIDED TO SHUT OFF POWER STEERING MIDWAY THROUGH A RIGHT HAND TURN CAUSING ME TO DRIVE OVER THE SIDEWALK AND ALMOST INTO A PARKED CAR IN THE PARKING LOT ON THE OTHER SIDE OF THE SIDEWALK. THIS IS ABSOLUTELY RIDICULOUS, I DONT FEEL SAFE LETTING MY KIDS RIDE IN THIS CAR AT ALL, ESPECIALLY SINCE I NEVER KNOW WHEN MY POWER STEERING IS JUST GOING TO RANDOMLY STOP WORKING. I WAS SO EXCITED WHEN I BOUGHT THIS VEHICLE BECAUSE OF ALL OF THE POSITIVE SAFETY RATINGS, HOWEVER, BECAUSE OF THIS ISSUE, DODGE/CHRYSLER HAS LOST ALL OF MY BUSINESS. ESPECIALLY WHEN A NEW POWER STEERING PUMP IS $1280 WHICH IS MORE THAN A COMPLETE MOTOR FOR SOME CARS. THE LIVES OF MY CHILDREN ARE WORTH MORE TO ME THAN THEY SEEM TO BE TO DODGE. UNLESS DODGE CAN DO A RECALL ON THIS PART AND FIX IT, SINCE I AM NOT THE ONLY PERSON WHO HAS HAD THESE ISSUES, THIS CAR WILL BE GOING TO A SCRAP YARD, IM NOT WILLING TO SELL IT TO SOMEONE ELSE AND POSSIBLY HAVE THEIR LIVES ON MY CONSCIENCE.  *TR  CONSUMER TESTIMONY IS LONGER THAN 2000 CHARACTERS, PLEASE SEE ATTACHMENT.*JB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*