TL* THE CONTACT OWNED A 2014 SUBARU OUTBACK. THE CONTACT WAS DRIVING ABOUT 35 MPH, WHEN AN ONCOMING VEHICLE LOST CONTROL AND CRASHED INTO ANOTHER VEHICLE, HIT THE GUARD RAIL AND CAUSING THE CONTACT'S VEHICLE TO REAR END THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND TWO OF HER CHILDREN, IN THE VEHICLE, RECEIVED CUTS AND BRUISES THAT REQUIRED MEDICAL ATTENTION. ALL THREE WERE TAKEN TO THE EMERGENCY ROOM. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS PROVIDED A CASE NUMBER. THE CONTACT STATED THAT THREE MONTHS PRIOR TO THE CRASH, THE A RECALL (NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS)) WAS REPAIRED BY THE SHEEHY SUBARU OF SPRINGFIELD DEALER (70- 957-1623, LOCATED AT 6571 BACKLICK ROAD, SPRINGFIELD, VA 22150. THE FAILURE MILEAGE WAS 116,000.