# 2011 FORD EXPLORER — STEERING
> NHTSA complaint `1588477` · 2019-07-26 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2011
- **Manufacturer:** Ford Motor Company
- **Component:** STEERING
- **Miles at failure:** 820,000
- **Speed:** 25 mph
## Narrative
RIGHT FRONT AXLE/CONTROL ARM FAILING (SNAPPED CLEANLY IN 2) 3 TIMES WITHIN 2 YEARS. FIRST TIME MAY HAVE BEEN SUBSEQUENT TO LOW SPEED FRONT END COLLISION. SECOND & THIRD TIMES DRIVING LESS THAN 25 MPH WITH NO COLLISION UNTIL AFTER HEARING THE SNAP & SUBSEQUENT LOSS OF STEERING. SECOND TIME FAILURE OCCURRED WHILE ACCELERATING FROM A FULL STOP & TURNING LEFT ON A CITY STREET.THIRD TIME I'D BEEN DRIVING STRAIGHT APPROXIMATELY HALF A MILE ON A CITY STREET WITH SPEED NO GREATER THAN 25 MPH. LAST TWO REPLACEMENT/REPAIR DONE BY PROGRESSIVE INSURANCE CERTIFIED REPAIR FACILITY.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*