TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE TURNING INTO A PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A WALL OF THE PARKING LOT. THE CONTACT WAS INJURED HAVING WHIPLASH; THE RIGHT ARM, CHEST AREA, AND RIGHT SHOULDER WERE ALL BRUISED BECAUSE OF THE SEAT BELT. THE CONTACT MENTIONED THAT THE STEERING WHEEL AIR BAG DEPLOYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS DRIVEN TO THE HOSPITAL, TREATED AND RELEASED. A POLICE REPORT WAS NOT FILED BUT A SECURITY OFFICER FROM THE PROPERTY TOOK A REPORT. THE INSURANCE COMPANY WAS INFORMED. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED AS OF YET. THE FAILURE MILEAGE WAS 57,000.