# 2013 FORD FLEX — STEERING
> NHTSA complaint `1591330` · 2019-08-05 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** FLEX
- **Year:** 2013
- **Manufacturer:** Ford Motor Company
- **Component:** STEERING
- **Miles at failure:** 73,000
- **Speed:** 5 mph
## Narrative
DRIVING OUR FORD FLEX WHEN THE POWER STEERING INTERMITTENTLY GAVE OUT. IT BECAME HARD TO STEER. LUCKILY IT WAS AT LOW SPEED PULLING INTO A PARKING LOT.  AS A RESULT I HIT A LOW PLANTER AND SUFFERED BODY DAMAGE.  NOW THE STEERING JUST GROANS WHEN I TURN THE WHEEL. DEALER STATES NOTHING IS WRONG AND THE NOISE IS NORMAL.   IN DOING MY RESEARCH I HAVE NOTED THAT FORD ADDRESSED THIS PROBLEM IN THESE VEHICLES BY A RECALL. MY VEHICLE WAS JUST OUT OF RANGE AND NOW MY LOCAL FORD DEALER IS TELLING ME THAT THEY CAN NOT DO ANYTHING FOR ME. I CANNOT BELIEVE THAT FORD CAN ARBITRARILY PICK A DATE AND CUT OFF WHEN THERE ARE OBVIOUSLY STILL PROBLEMS WITH THIS STEERING SYSTEM AND BELIEVE ALL 2013 FLEX'S USED THE SAME PARTS.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*