# 2014 DODGE GRAND CARAVAN — SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
> NHTSA complaint `1594523` · 2019-08-15 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** DODGE
- **Model:** GRAND CARAVAN
- **Year:** 2014
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- **Miles at failure:** 65,000
## Narrative
TL* THE CONTACT OWNS A 2014 DODGE CARAVAN. THE CONTACT STATED THAT A SPRING DEVICE IN THE PASSENGER HEADREST FAILED AND STRUCK THE CONTACT'S WIFE IN THE BACK OF HER HEAD. AS A RESULT OF THE IMPACT, THE CONTACT'S WIFE DID NOT REQUIRE MEDICAL TREATMENT  OTHER THAN NECK PAIN AND A HEADACHE. THE CONTACT WAS GIVEN OVER THE COUNTER MEDICINE AND INFORMED TO RETURN TO THE HOSPITAL IF THE PAIN PERSISTED. THE DEALER (MARION CHRYSLER DODGE JEEP RAM 44 WORLEY RD, MARION, NC 28752 828-652-2858) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT HIS VEHICLE WAS OUT OF WARRANTY AND THAT HE WOULD BE RESPONSIBLE FOR ALL REPAIRS TO THE VEHICLE. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS GIVEN A CASE NUMBER. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.  *DT *DT*JB*DT*JB
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*