ON 8/15/19, MY 2013 CHRYSLER TOWN AND COUNTRY FRONT PASSENGER SEAT HEAD RESTRAINT DEPLOYED WITHOUT BEING INVOLVED IN A COLLISION. I WAS IN THE PASSENGER SEAT RIDING UNDER NORMAL CONDITIONS ON THE CITY STREET AT APPROXIMATELY 25 MPH WHEN THE HEADREST POPPED OUT AND HIT ME IN THE HEAD THROWING MY HEAD FORWARD CAUSING MY HAT AND SUNGLASSES TO FLY INTO THE DASHBOARD. MY NECK WAS SORE FOR A DAY OR 2 BUT I DO NOT HAVE LINGERING PHYSICAL ISSUES THAT I KNOW OF. I CONTACTED CHRYSLER CUSTOMER SERVICE VIA THE MOPAR WEBSITE CHAT AND THE CUSTOMER SERVICE REPRESENTATIVE REFERRED ME TO MY LOCAL DEALER WHICH QUOTED ME $700 TO REPLACE THE DEFECTIVE HEADREST. UPON INSPECTION, THE THIN PLASTIC MOUNT THAT RETAINS THE METAL RELEASE BAR CRUMBLED CAUSING THE HEADREST TO DEPLOY. THIS IS APPARENTLY AN ISSUE AS I HAVE READ ON CAR FORUMS HUNDREDS OF ACCOUNTS OF THIS SAME ISSUE HAPPENING TO PEOPLE WITH THIS SAME HEADREST. I HAVE ALSO READ THAT THERE IS A CLASS ACTION SUIT THAT HAS BEEN FILED AGAINST CHRYSLER FOR THIS. THIS IS DANGEROUS AND COULD CAUSE A FATAL ACCIDENT IF A DRIVER IS HIT IN THE HEAD WHILE DRIVING.