TL* THE CONTACT OWNED A 2019 TOYOTA TACOMA. THE CONTACT STATED WHILE HER SON WAS STOPPED IN TRAFFIC, HE WAS REAR ENDED BY ANOTHER VEHICLE WHICH CAUSED HIM TO MOVE FORWARD CRASHING INTO ANOTHER VEHICLE. THE CONTACTED STATED THAT THE CRASH AVOIDANCE SENSORS WERE ACTIVATED PRIOR TO THE COLLISION. THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED BACK INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT WAS UNAWARE OF INJURIES TO THE OTHER VEHICLE OCCUPANTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED A TOTAL LOSS. THE CONTACT CALLED THE LOCAL DEALER TOYOTA OF NEWNAN LOCATED (2 HERRING RD, NEWNAN, GA 30265, (770) 502-1333) TO INQUIRY OF WHY THE AIR BAGS FAILED TO DEPLOY HOWEVER THE FAILURE WAS NOT DIAGNOSED. THE CONTACT MENTIONED THAT THE FRONT AND REAR FRAMES WERE DAMAGED. THE MANUFACTURER HAS NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *TR